In terms of loot, making and then breaking a clear in-game agreement on the way loot will be distributed by a Master Looter can be considered a scam. Unfortunately, some players will make loot agreements they have no intention of keeping to get players to join a dungeon or raid group. In these situations, players who disregard the original agreement and then take (or give away) loot in a different way are potentially violating our Scam Policy. If you believe you have been scammed, contact In-Game Support.
If a player is found to have perpetrated a scam after loot rules are fully defined, that player may:
Be temporarily suspended from the game
Have any money or item gains removed
In almost all situations, any removed loot will be left unassigned. Due to the privacy associated with these investigations, In-Game Support will be unable to release details regarding an investigationâ€™s findings, actions taken, or its final outcome.
Note: Partial agreements that do not wholly explain how loot will be distributed may prevent In-Game Support from assisting. If your raid uses the Master Looter setting, be sure to clarify with your raid group using in-game text chat if any items are reserved, what (if any) restrictions will be placed on rolls, and how winners of open rolls will be selected.
Is there anything I can do to help avoid looting disputes in general?
Understand how each loot setting in the game works. Since the in-game looting system is designed to place control of loot distribution into playersâ€™ hands, itâ€™s important to understand the differences between them. This will help avoid misunderstandings and ensure the group uses the most compatible setting. For more information, review our page on loot settings.
Group with players you trust whenever possible. While most loot settings allow game mechanics to determine how loot is distributed, some rely on one playerâ€™s discretion (Master Looter) or how quickly a corpse or chest is looted (Free-For-All). If you are unable to group with players you trust, Master Loot and Free-For-All may not be the ideal loot settings for you.
Verify the loot setting selected by the group Leader when you join a new group or raid. If you have any concerns with the groupâ€™s loot setting, discuss it with your group members and clarify what, if any, additional loot rules may apply. This is especially important for groups run by Master Looter! If you are uncomfortable with the loot setting adopted by the group, respectfully declining the invitation or leaving the group before engaging in an encounter is recommended.
Be polite and attentive when joining a new dungeon or raid group. Many times, players who believe they have been scammed simply missed or misinterpreted the looting rules and/or expectations set forth by the group Leader.